Private Policy & Terms and Conditions
Terms and Conditions
Stack & Store, Inc. and its affiliates provide their services to you subject to the following notices, terms, and conditions.
Promotions and Offers
All promotions and offers are subject to change, are for new rentals only, and are subject to specific units and availability. Other restrictions may apply. See contract for full details. Not available on transfers or additional spaces. Pricing is subject to change, and a reservation is required to guarantee price. Online pricing is available only for online reservations and rentals.
All rental transactions are final. If you rent a storage unit/space, you are not entitled to a refund for any unused portion of the rental period for which you have paid, including prepaid rent. Customers may rent on a monthly basis. The first rental monthly period starts on the day the lease is signed and continues up to the last day of the following month. Subsequent monthly rental periods run from the 1st to the last day of the month. Rent will not be prorated for move-outs. In the event your credit card account is overcharged due to an error, we will refund your account after being notified of the discrepancy.
All merchandise sales are final but may be exchanged for other merchandise of equal value within a week of purchase if unopened and unused. However, no refund of any difference in cost will be made. A receipt is required to exchange the merchandise.
We collect from you only the personal information you voluntarily provide in order to deliver the best possible service. If you choose to process an online payment or reservation we ask you to provide us with information necessary to process your order which may include, but not be limited to, name, physical address, telephone number, facsimile number, email address, company name, title, credit card number, expiration date, and storage unit number.
We collect your email address so that we can send you information about your transaction and its status. We may use your email address to inform you about current offers or events. We will not sell or rent your individual personal information without your advance permission or unless ordered by a court of law. The credit card information that is collected is used strictly for billing purposes.
A cookie is a small piece of data sent from a website and stored in a user’s web browser while a user is browsing a website. When the user browses the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of the user’s previous activity. The cookies we use cannot collect personally identifiable information from you, and if you clear your browser cookies, any information we have collected will vanish into the ether.
We do use remarketing with Google AdWords. This allows us to show ads to people who have come to our site previously on an aggregate basis. We do not collect any Personally Identifiable Information (Name, Address, etc.) through this process. You can opt out of remarketing by visiting Google’s Ads Settings. For more information on remarketing, see Google’s Help Center article here.
Thanks for reading! If you have any concerns about the way your information is being used, please call our Bel Air facility at 410–836–0800 and ask for Ben.
All storage unit sizes are for reference only. Actual dimensions may vary. All sizes are approximate.